Privacy Policy

1. Information we collect

When you place an order, we collect the personal details needed to complete the sale — your name, billing and shipping address, email address, and phone number.

When you browse the store, our servers automatically receive limited technical information such as your IP address, browser type, and operating system, which helps us keep the site working and secure.

With your permission, we may also send you marketing emails about new products, offers, and store news. You can opt out at any time.

2. Consent

When you give us personal information to complete a transaction — verifying a payment method, placing an order, arranging delivery, or processing a return — you consent to us collecting and using it for that specific purpose only.

If we ever want to use your information for a secondary purpose such as marketing, we will ask for your consent or give you a clear way to decline.

You may withdraw your consent at any time by emailing contact@1urbanaxis.com or calling +1 (307) 424-2795.

3. Disclosure

We may disclose your personal information where we are required to do so by law, or where you breach our Terms of Service.

4. Payment

Purchases are processed through PCI-DSS-compliant payment gateways. Your card details are encrypted during the transaction and are not stored on our servers after your order is complete.

The Payment Card Industry Data Security Standard is maintained by the PCI Security Standards Council — a joint effort of brands including Visa, Mastercard, and American Express — and is designed to keep card data handled securely.

5. Third-party services

The third parties we work with — payment processors, shipping carriers, and similar providers — only collect, use, and disclose your information as far as necessary to perform their services for us.

Several maintain their own privacy policies, and we encourage you to review them.

Some providers may operate in jurisdictions different from yours, which means your information could become subject to the laws of those jurisdictions.

Once you leave our site through a link to a third-party website, this Privacy Policy no longer applies, and we are not responsible for the privacy practices of other sites.

6. Security

We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

Payment information you submit is protected in transit using SSL/TLS encryption. No method of transmission or storage is ever completely secure, but we work to meet applicable PCI-DSS requirements and to apply additional safeguards.

7. Cookies

Our store uses cookies to keep your session active, remember the contents of your cart, and understand how the site is used.

You can control or disable cookies through your browser settings, though some parts of the store may not function properly without them.

8. Age of consent

By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given consent for a minor dependent to use the site.

9. Changes to this policy

We may update this Privacy Policy from time to time; changes take effect as soon as they are posted.

If we make material changes, we will note them here.

If URBANAXIS LLC is acquired or merged with another company, your information may be transferred to the new owner so that we can continue to serve you.